CMCM Paperkite
The project
Test
Scope of work
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UX Design
- Use cases
- Information architecture
- Prototyping
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UI Design
- Style guide
- Interface design
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Custom development
- Custom PDF renderer and editor
- API Data Aggregation
- Symfony Integration
User Criteria and use cases
Before implementing the software’s information architecture, all possible requirements and processes were defined on the basis of use cases. All findings were documented in full for all stakeholders.
Document handling
Our system facilitates the swift distribution of documents among employees, ensuring a streamlined workflow. Automatic and manual checks are seamlessly integrated, providing a comprehensive quality control mechanism. As documents are received, they are seamlessly translated into tasks within the platform. These tasks span a spectrum of operations, including but not limited to reimbursements and membership management. The result is a cohesive and efficient digital environment that empowers CMCM to manage its internal processes with precision and ease.
Support Messages
Regardless of the channel through which employees receive questions, analogue or one of the digital options, employees can now process them all centrally via Paperkite. For frequently asked questions, different templates are available depending on the department to accelerate the process.
Saisie rapide
The “Quick Entry” function gives employees the opportunity to efficiently transfer all relevant data from analogue documents to the digital system. Automatic checks, adapted to different document conditions, speed up the process. In a second phase, the integration of OCR will further facilitate this task.